In business, we all know what we do and we all know how we do it.
The IT joint down the road sells computers by offering low prices and offering a decent level of expertise.
The real estate office next door sells property for clients because they have more bus stop advertisements than anyone else in the area.
The law firm across the road represents hundreds of clients by offering to waive fees in unsuccessful cases.
But why are any of them doing what they are doing in the first place? Purely to make money? Because it makes them feel like a rock star running their own business? Because they thought it sounded like a laugh to risk everything and work 60+ hour weeks trying to make a living?
99bikes’ why is to promote cycling as a cost effective, healthy, environmentally friendly mode of transport for anyone of any age through hands-on expertise.
BCU’s why is to bring banking and finance back to a human being level rather than intimidating the hell out of everyone.
And 3Play Networks‘ why is to look beyond traditional means of communication and connectivity and just find better ways.
We smash ourselves revising our what and how and quite often forget why we are doing it to begin with. You have great products, or great services but so does the next guy. Why should I transact with you?
If your why is compelling enough, if your why is a genuine belief in your business, and if your why can be felt by those inside your business and out, your what and how will take care of themselves.


